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14 Nov, 2016
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The Importance of Good Power Quality

Power Quality  April 2026  ·  5 min read

Good power quality is the foundation of a reliable electrical installation. When the supply is clean and stable, equipment runs as designed, energy is used efficiently, and maintenance costs stay low. When it isn’t, the consequences show up in ways that are expensive and often difficult to trace back to the real cause.

Power quality NZ electrical installations - Clive Wilson Switchboards

Most facility managers do not think about power quality until something goes wrong. A motor that keeps failing, a computer system that keeps crashing, or an energy bill that seems too high relative to production output are all classic signs of underlying power quality problems. Understanding what good power quality means, and what happens when it is poor, is the first step to protecting your investment in electrical equipment.

What Does Power Quality Mean?

Power quality describes how closely the electrical supply at any given point matches the theoretical ideal: voltage at the correct level, at 50 Hz, with a clean sinusoidal waveform, balanced between phases, and free from interruptions and transients.

In practice, every supply deviates from the ideal to some degree. The question is whether those deviations fall within the limits that connected equipment can tolerate. When they do not, the equipment is affected. The main power quality parameters that matter for NZ industrial and commercial facilities are:

Parameter Description Typical Cause
Voltage magnitude Over or undervoltage Network loading, cable voltage drop, transformer taps
Voltage sags Short-duration voltage drops Motor starts, network faults, large load switching
Harmonics Waveform distortion VSDs, LED lighting, UPS systems, switching power supplies
Power factor Ratio of real to apparent power Inductive loads, motors, fluorescent lighting
Voltage unbalance Voltage difference between three phases Uneven single-phase loading, blown fuses
Transients Short-duration voltage spikes Lightning, capacitor switching, motor interruption

The Real Costs of Poor Power Quality

Shortened Equipment Life

Harmonics cause transformers and motors to run hotter than their nameplate rating allows. Voltage sags cause sensitive electronics to reset or trip. Transients damage insulation. None of these effects are immediately obvious, but they accumulate over time and show up as equipment failing years earlier than it should. The cost of replacing a motor or transformer that should have lasted another decade is rarely attributed to power quality, but often that is exactly what caused it.

Production Losses

A voltage sag lasting 80 milliseconds is enough to trip a variable speed drive or reset a programmable logic controller. On a production line where a VSD trip requires a 30-minute restart procedure, one sag event costs significantly more than the electricity consumed in an entire shift. Sites with frequent unexplained production stoppages often find a power quality monitor reveals the root cause within its first week of operation.

Higher Energy Bills

A low power factor means your facility is drawing more current from the network than the useful work requires. Some NZ network operators charge reactive power penalties if your power factor falls below 0.95. Harmonic currents also add to cable and transformer losses without contributing to useful work, increasing both energy consumption and heat generation.

Increased Maintenance Costs

Equipment stressed by poor power quality requires more frequent maintenance and earlier replacement. VSD cooling fans, motor windings, and transformer insulation all degrade faster under abnormal supply conditions. The maintenance cost consequence of ignoring power quality is real but diffuse, which is why it often goes unaddressed.

New Zealand-Specific Considerations

NZ industrial sites face some specific power quality challenges. The widespread adoption of variable speed drives in dairy, food processing, and manufacturing has significantly increased harmonic distortion on many networks and within site installations. Rural sites often experience greater voltage fluctuation than urban sites. Coastal environments add corrosion risk to monitoring equipment if not correctly specified.

The NZ Electricity Authority publishes Electricity Authority Technical Code A (previously ECP 34), which sets power quality obligations on network operators, including voltage quality limits. Network operators also have obligations under their distribution codes regarding the quality of supply they must deliver. If your site is experiencing supply quality below these limits, there may be a basis to require the network operator to investigate and remediate.

What Good Power Quality Enables

  • Equipment runs to its designed service life rather than failing early due to cumulative stress
  • Production is predictable — drives and control systems do not trip on supply transients
  • Energy efficiency is maximised — power factor is maintained, harmonic losses are minimised
  • Warranty claims are defensible — monitoring records demonstrate supply conditions at the time of any equipment failure
  • Sustainability reporting is accurate — energy data from good-quality metering is reliable for carbon reporting and efficiency benchmarking
Where to start: If your site has never had a power quality assessment, the most practical starting point is a portable power quality analyser run over two to four weeks. This characterises the supply at your incomer, identifies the main issues present, and gives you a basis for deciding whether further action is warranted. Clive Wilson Switchboards can advise on monitoring options for your facility.

Related reading:

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